lockly-vision-doorbell-smart-lock-FAQ


Smart home ready.

Control and check your door status by using your voice through Amazon Alexa or Google Assistant. 

Security and control from anywhere.

Remotely lock and unlock your door or simply check status from anywhere using the Lockly mobile app.

Plug-n-play Internet connect.

Plug-n-play Internet access hub seamlessly discovers the network and establish a connection in just minutes, all through the convenienceof your smartphone. 

Frequently Asked Questions

Frequently Asked Questions

Is my information private?

At Lockly, your privacy is our top priority. There is TF card that comes with the packaging without additional charges. The TF card is your own private local storage that will not share with anyone else.

What's in the box?

 

Everything you need comes in the box
 
  • Lockly Vision
  • Accessory 
  • 2 Back-up keys 
  • Activation Card 
  • Vision Connect Hub 
  • 8G TF Card 
  • Door Sensor 
  • Installation and User Manual

 

Features

Video Monitoring and Recording 

 See who's at your front door with Live View camera streaming, real-time high-resolution video from your smartphone. Video recordings are stored locally with no monthly fees.

 

Patented Anti-Peep PIN Genie® Keypad

Digits are randomly displayed on the keypad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different everytime someone uses the keypad, making it hard for prying eyes to guess the correct code. 

 

Multiple Access Codes & Monitoring

Store up to 16 Access Codes for family, friends and guests, as well as monitor entry and exit records.

 

Advanced 3D Fingerprint Recognition

Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and accepts only actual fingerprints - preventing lifted prints from being used.

 

Live Monitoring and Voice Assistant Control

Through your smartphone, monitor door access from anywhere in the world and securely control who comes and goes. You can also control your Lockly® smart lock using your voice through Amazon Alexa and the Google Home Assistant.

 

Complete Privacy

The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle from the inside panel. The owner can prevent others trying to input the passcode from the outside and entering the home.

 

Offline Access Code™ (OAC)

The offline access code can allow owners to issue access codes, set the allowed access duration, all without Lockly® ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web.

 

Auto-Lock

Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled, Lockly® will automatically auto-lock the door based on your customized time setting.

 

Tamper Proof Keyhole and 9V Battery Socket

The door can be opened with physical backup keys. Receive notification whenever there's an attempt to tamper your lock. There is also a 9V battery connection socket for emergency power backup to access the keypad in case your smart lock runs out of battery.

 

Specs

Exterior Assembly 2.83 x7.01 x 1.44 inches/72x 178 x36.65mm 

Interior Assembly 3.14 x7.79 x 2 inches

Can I install myself (DIY) ?

Sure. We have all the help you need to get your Lockly Vision up in minutes. We have step-by-step interactive videos on BILT app and our customer service team is always here to help however we can. Please feel free to email us at help@lockly.com and call us at 669 500 8835.

Warranty

This product comes with a Limited 5-Year Mechanical & Finish Warranty and 2-Year Electronics Warranty & Lifetime Technical Support. More information about this warranty can be found at https://lockly.com/pages/limited-warranty.

Frequently Asked Questions

Is my information private?

At Lockly, your privacy is our top priority. There is TF card that comes with the packaging without additional charges. The TF card is your own private local storage that will not share with anyone else.

What's in the box?

Everything you need comes in the box

 

 

  • Lockly Vision 
  • Accessory2 Back-up keys 
  • Activation Card 
  • Vision Connect Hub 
  • 8G TF Card 
  • Door Sensor 
  •  Installation and User Manual

 

Features

Video Monitoring and Recording 

See who's at your front door with Live View camera streaming, real-time high-resolution video from your smartphone. Video recordings are stored locally with no monthly fees.

 

Patented Anti-Peep PIN Genie® Keypad 

Digits are randomly displayed on the keypad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different everytime someone uses the keypad, making it hard for prying eyes to guess the correct code. 

 

Multiple Access Codes & Monitoring 

Store up to 16 Access Codes for family, friends and guests, as well as monitor entry and exit records.

 

Advanced 3D Fingerprint Recognition

Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and accepts only actual fingerprints - preventing lifted prints from being used.

 

Live Monitoring and Voice Assistant Control

Through your smartphone, monitor door access from anywhere in the world and securely control who comes and goes. You can also control your Lockly® smart lock using your voice through Amazon Alexa and the Google Home Assistant.

 

Complete Privacy

The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle from the inside panel. The owner can prevent others trying to input the passcode from the outside and entering the home.

 

Offline Access Code™ (OAC)

The offline access code can allow owners to issue access codes, set the allowed access duration, all without Lockly® ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web.

 

Auto-Lock

Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled, Lockly® will automatically auto-lock the door based on your customized time setting.

 

Tamper Proof Keyhole and 9V Battery Socket

The door can be opened with physical backup keys. Receive notification whenever there's an attempt to tamper your lock. There is also a 9V battery connection socket for emergency power backup to access the keypad in case your smart lock runs out of battery.

 

Specs

Exterior Assembly 2.83 x7.01 x 1.44 inches/72x 178 x36.65mm 

Interior Assembly 3.14 x7.79 x 2 inches

Can I install myself (DIY) ?

Sure. We have all the help you need to get your Lockly Vision up in minutes. We have step-by-step interactive videos on BILT app and our customer service team is always here to help however we can. Please feel free to email us at help@lockly.com and call us at 669 500 8835.

Warranty

This product comes with a Limited 5-Year Mechanical & Finish Warranty and 2-Year Electronics Warranty & Lifetime Technical Support. More information about this warranty can be found at https://lockly.com/pages/limited-warranty